Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy
Sou Fong Limited respects your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit vividheels.com or make a purchase. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect personal information you provide directly to us. This information includes your name, email address, shipping address, billing address, phone number, and account password. When you place an order, we collect order details, purchase history, and payment confirmation data. We also automatically collect certain information when you visit vividheels.com. This information includes your IP address, browser type, operating system, referring URLs, device identifiers, and browsing activity on our website. We may also collect information from third parties, such as social media platforms, if you choose to interact with us through those platforms. We do not collect full credit card numbers, expiration dates, or security codes. All payment transactions are securely handled by third-party payment gateways.
How We Use Your Information
We use your personal information to process and fulfill your orders, including shipping and delivery. We use your information to communicate with you about your orders, respond to your inquiries, and provide customer support. We use your information to personalize your shopping experience, recommend products, and improve our website and services. We use your information to send marketing communications if you have opted in to receive them. We use your information to prevent fraud, enforce our terms, and comply with legal obligations.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies. Cookies are small text files stored on your device. We use essential cookies to enable core functionality such as cart and checkout. We use performance cookies to analyze how you use our website. We use functionality cookies to remember your preferences. We use advertising cookies to deliver relevant advertisements. You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of vividheels.com.
Payment Processing
All payment transactions are securely handled by third-party payment gateways. We do not collect, store, or process full credit card numbers, expiration dates, or security codes. Third-party payment gateways have their own privacy policies and security measures. We receive limited transaction information from payment gateways, such as the last four digits of your card, card type, and transaction status. This information is used for order confirmation and record-keeping.
Sharing Your Information
We share your personal information with service providers who perform services on our behalf. These service providers include shipping carriers, payment processors, email service providers, analytics providers, and fraud prevention services. We do not sell your personal information. We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may disclose your information to enforce our policies, protect our rights, property, or safety, and protect the rights, property, or safety of others.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We retain your information to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it.
Data Security
We implement technical and organizational measures to protect your personal information. These measures include encryption, access controls, and secure server environments. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights
You have the right to access, correct, update, or delete your personal information. You have the right to restrict or object to processing of your personal information. You have the right to receive a copy of your personal information in a portable format. You have the right to unsubscribe from marketing communications at any time. To exercise these rights, contact us at [email protected].
Your Choices
You can update your account information by logging into your account on vividheels.com. You can opt out of marketing emails by clicking the unsubscribe link in the email. You can manage cookies as described in the Cookies and Tracking Technologies section.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure that your information receives adequate protection.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Do Not Track
Our website does not respond to Do Not Track signals. You can manage cookies through your browser settings as described above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on vividheels.com. Your continued use of our website after we post changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, contact Sou Fong Limited at [email protected], +852 6533 3315, or Aberdeen Marina Club Office Building, 8 Shum Wan Road, Southern District.